ISO 19011:2011 2nd Edition dated 11/15/2011 has just been released. Titled “Guidelines for auditing management systems,” the standard is a staple of the management system standards series from ISO. This edition reflects the need for a more generic guide for a wider range of auditing requirements, beyond covering just quality and environmental management systems standards.
ISO 19011 provides guidance on auditing management systems, including the principles of auditing, managing an audit program and conducting management system audits. It also provides guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit program, auditors and audit teams.
It is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit program. This includes small and medium-sized organizations, for both first party auditing (auditing your own company) and second party auditing (where customers audit their suppliers). It can be used for the purposes of self declaration, and can also be used for auditor training or personnel certification.
For third party auditing, users should also consider the use of ISO/IEC 17021:2011, “Conformity assessment – Requirements for bodies providing audit and certification of management systems.”
In this edition, remote auditing methods and the concept of risk management to systems auditing are introduced. The relationship between the document and ISO/IEC 17021 has been clarified. Confidentiality has been added as a new principle of auditing. A new Annex A give illustrative examples of discipline-specific knowledge and skills. And additional information has been included in Annex B, resulting in the removal of help boxes.
The new ISO 19011:2011 replaces the previous edition ISO 19011:2002, as well as ISO 10011-1, ISO 10011-2, and ISO 10011-3. Any draft copies are now obsolete as well (ISO/DIS 19011, ISO FDIS 19011). It was prepared by ISO Technical Committee 176, Subcommittee 3.
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